Mail & Courier, Document Services
Mail and Courier Services
How do I establish a contract with DOAS Mail and Courier Services?
To establish a contract, you can call the Mail Services Supervisor at 404-656-0985. You will be asked to provide your agency name, address, the delivery location, and your customer number. Service can be started the same day you call.
What do I need to do to have my mail delivered to a specific location?
To establish delivery service to a specific location, you will need to establish a DOAS courier contract. The cost for an interagency courier contract is based on variable rates, which are dependent upon the distance from the Capitol Hill area. In addition to basic courier contract services, agencies that are not part of the interoffice network or that do not have a contract may request special delivery. Special delivery is limited to any location within a 35 mile radius of the metropolitan Atlanta area. You can call the Mail and Courier Services Supervisor at 404-656-0985 to establish a courier contract, request a special delivery, or inquire about rates.
What do I need to do in order to have my mail metered?
To request this service, you can call DOAS Mail and Courier Services and request a pickup of your un-metered mail. DOAS personnel will then apply postage and submit it to the U.S. Postal Service for delivery. You can also drop off un-metered mail at the DOAS Mail Operations center located in Suite 257 on the cafeteria level in the East Tower. You can contact the Mail Services Supervisor at 404-656-0985 to request service or inquire about rates.
How much does it cost to send a letter or package through the mail?
Current postage rates can be found at www.usps.com. The site provides a postage rate calculator for all mail services provided by the U.S. Postal Service.
What time does Mail and Courier Services pickup and deliver my mail?
Pickup and delivery times are dependent upon each agency's contract and assigned routes, but usually take place within a 15 to 30 minute timeframe window each day. You can call the Mail and Courier Services Supervisor at 404-656-0985 with questions or concerns about pickup and delivery times.
What time is the final pickup of mail by the U.S. Postal Service?
The U.S. Postal Service picks up mail at 4:15 p.m., Monday through Friday.
What is the nine-digit zip code for the Capitol Hill area?
The zip code for the Capitol Hill area is 30334. The additional codes for locations within the 30334 zip code can be found on the U.S Postal Service Web site at www.usps.com.
Document Services
On November 13, 2007 the Department of Administrative Services (DOAS) Rapid Copy centers were transitioned into the new Document Solution Service Centers (DSSC). The DSSC is a result of a partnership between DOAS, IKON Office Solutions, and the United States Postal Service (USPS). All of the services that were previously available at the DOAS Rapid Copy centers and the USPS are now available at one or more of the three locations on Capitol Hill. The three locations include the Twin Towers, Coverdell Legislative Office Building (CLOB) and 2 Peachtree.
Expanded print services are also available at all three locations. Services include wide format printing, document design, offset printing, variable printing, commercial printing and many more services. Non-print related services that will be coming soon and will incorporate passport services, a photo kiosk, and postal services at 2 Peachtree into the DSSC. An automated postal machine that accepts credit and debit transactions is now available in the Twin Towers. This wide range of new services combines several document process into an integrated business model.
In addition to the services available on Capitol Hill, DOAS has also entered into a separate agreement with IKON to provide the same print and copy services Statewide. IKON has an established network of intake centers throughout the State to accommodate the states' printing needs. However, customers do not have to visit a Capitol Hill DSSC or one of the intake centers located throughout the State to submit their requests. Document printing requests can be submitted online into the IKON TRAC SOLUTION at https://doas.ikontrac.com .
This web based tool allows customers to submit their print jobs online, track their requests through the production cycle, review their job submission history and obtain an estimated price quote. Customers using this tool will also receive an email notification when their job is complete.