Process and Performance
 
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 State Purchasing - Process & Performance  
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Process Improvement Audit Reports
  Every year, the Department of Administrative Services (DOAS) leadership creates and approves an audit plan for all agencies, colleges and universities of the state. DOAS Process Improvement conducts two forms of reviews, Compliance and Purchasing Card audits. The benefits of these audits include:

Arrow Determining if procurement activities are compliant with State of Georgia Procurement Laws (O.C.G.A. 50-5) and the Georgia Procurement Manual
Arrow Identifying risks or risk exposures and establishing effective strategies for mitigating risk
Arrow Determining if the level of procurement performance is satisfactory
Arrow Improving procurement performance so that entities can procure at higher thresholds
Arrow Monitoring Purchasing Card activity helps with early detection of fraudulent transactions
Arrow Evaluating spend to identify areas where agency contracts will result in cost savings
Arrow Helping to ensure ongoing timeliness and relevance of policy, procedures and training

TypeTitleDescriptionRevision Date
collapse Compliance
IconDOT Final Report 2007Department of Transportation - Compliance Audit. Final Audit Report dated February 21, 2007. 2/21/2007
IconGSWCC Final Report 2007Georgia Soil and Water Conservation Commission - Compliance Audit - Final Audit Report dated October 30, 2007.10/30/2007
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IconDOAS Final Report 2008GA Dept of Administrative Services - Purchasing Card Audit - Final Audit Report dated June 5, 2008.6/5/2008
IconOSAH Final Report 2008Office of State Administrative Hearings - Purchasing Card Audit - Final Audit Report dated June 5, 2008.6/5/2008
IconOTFS Final Report 2008Office of Treasury and Fiscal Services - Purchasing Card Audit - Final Audit Report dated June 6, 2008.6/6/2008
IconASU Final Report 2009Albany State University - P-Card Audit - Final Audit Report. Dated January 30, 2009.1/30/2009

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Leading Practices
  Another important reason to conduct audit reports is to identify, benchmark, and share superior performance with other state entities. DOAS Process Improvement records leading practices in the form of Customer Service Q&As and Procurement Tips, which are housed in the Georgia Purchasers Collaboration Library.

Click here to Access leading practices in our Georgia Purchasers Collaboration Library.
   
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Self-Audits / Process Improvement Tools
  DOAS currently offers two self-audit courses - one for Procurement Compliance reviews and another for Purchasing Card reviews - structured for APOs/CUPOs, buyers, and Purchasing Card Administrators, Coordinators and Cardholders. The classes teach state entities how to conduct audits using State Purchasing tools and practices. The “How to Conduct a Self-Audit (Purchasing Card)” course is optional, while the “How to Conduct a Self-Audit (Compliance)” is mandatory for basic Georgia certification. However, both courses are conducted to ensure that performance is consistent throughout the state.

Review the State Purchasing Training schedule

DOAS offers Process Improvement tools that can be used for proper oversight of Purchasing transactions and activities.

TypeTitleDescriptionRevision Date
collapse Compliance
IconHow to Purchase ChartQuick reference tool by Purchase Type, applicable dollar limits, Bid Process (RFX), and special instructions.
IconInstructions for GPR Analysis WorkbookDetailed instructions for use of the GPR Analysis Workbook.
IconInstructions for Summary by NIGP ToolInstructions for using the Summary by NIGP Tool with the purchase order query to compare the industry NIGP descriptions to the NIGPs and descriptions entered on purchase orders for accuracy.
IconWhat Auditors AskDetails what APOs/UPOs or internal auditors should ask or review regarding procurement activities and internal controls at an entity for compliance with the Georgia Procurement Manual and the State Purchasing Laws
IconPO Review ToolGuide for reviewing purchase orders by purchase type for compliance.
IconGPR WorkbookBlank Workbook that has been formatted for compiling solicitations that were posted to the Georgia Procurement Registry by an entity/buyer. This document can be used to audit solicitations, or to manage/review postings for completion and compliance.
IconPO WorkbookUsed to determine whether purchase orders are processed according to the Georgia Procurement Manual (GPM), the Official Code of Georgia 50-5 (O.C.G.A.), and the Georgia Vendor Manual (GVM).
IconSummary by NIGPTool to be used with a purchase order query for detecting and correcting incorrect NIGP codes used on purchase orders.
IconInstructions for PO Analysis WorkbookInstructions on how to populate the workbook so that purchase orders can be reviewed for compliance and opportunities for agency contracts can be identified.
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IconEvaluting Merchant Category CodesTips for analyzing MCC’s and instructions for the pre-designed spreadsheet.8/20/2009
IconEvaluating Spending LimitsTips for comparing cardholder spending limits with actual spend history by creating an Excel spreadsheet or using the Spending Limits Analysis Template.8/20/2009
IconSpending Limits AnalysisInstructions for creating a cardholder spending analysis spreadsheet and for using the pre-designed template.8/20/2009
IconSpending Limits Analysis TemplatePre-designed spreadsheet with pivot table for performing a cardholder spending limits analysis.11/9/2009
IconVendor Spend AnalysisTips and instructions for identifying possible split transactions and opportunities for Agency contracts.11/9/2009
IconMCC Self-Audit SpreadsheetPre-designed spreadsheet for analyzing transaction data and identifying transactions at merchants with non-State authorized MCC’s.
IconEvaluating Adequacy of DocumentationGuidance from an accounting standpoint as to what constitutes adequate documentation for various kinds of transactions.8/20/2009
IconPolicy Evaluation ChecklistWord checklist designed to guide the user through evaluating the policy to ensure that it covers what card program personnel need to know.
IconSelf Audit ChecklistWord checklist designed to guide the user through a high-level review of all areas of the program to identify areas in need of improvement.
IconGeorgia MCC GroupsReport of all State-authorized groups and the MCC’s in those groups.3/24/2009
IconPurchasing Card Documentation ChecklistWord document designed to provide a quick reference for the types of documentation required for common transactions.3/24/2009
IconPolicy Risk EvaluationPolicy evaluation checklist in Excel format that rates a policy as a high, medium, or low risk that card program personnel do not have adequate guidance.8/17/2009
   
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RFP Scorecard Results
  The RFP Scorecard is designed to assess written RFP performance, as well as introduce greater standardization and quality into the RFP approval process. Performance scores derived from the tool are used to determine whether an agency should receive a higher Delegated Purchasing Approval (DPA).

Coming Soon...
   
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Vendor Performance Report (VPR) System
  The VPR will allow agencies, colleges & universities, and local government to file vendor performance issues more efficiently through electronic means. This system will eliminate the need to fax or mail hard copies to the affected vendor and State Purchasing. You will have the ability to cut and paste text in the comment field. However, non-text information such as pictures, graphs, etc., must be sent through conventional means. The VPR is designed to capture both positive and negative vendor performance issues. The Vendor Performance Report system is accessible through the Georgia Procurement Registry (GPR), State Purchasing Bid Posting System. Click on Vendor Performance Report under the Government Unit Information heading. For questions and concerns, contact Hugh M. Farley at (404) 656-0936 or hmfarley@doas.ga.gov.

File vendor performance issues via the Vendor Performance Report SystemLink Opens in New Window.
   
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How’s My Service?
  State Purchasing welcomes your feedback. If you have any questions or comments, please send them to StatePurchasing@doas.ga.gov or complete our online How’s My Service?Link Opens in New Window form.

Note: All user Information is kept strictly confidential and is used solely for the purpose of contacting you, if necessary.




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